WAREMA offers you helpful services – for product selection, during the purchase, and of course beyond. We’re happy to support you throughout the entire lifecycle of your sun shading system – and even a little further.

All help topics for private customers at a glance

Do you have a question? We're happy to help. Here you'll find an overview of all help topics.

Whether you need a repair, spare part, maintenance or operating instructions, or tips for cleaning and care – here you’ll find all the answers to your questions.

Superior quality is our standard. And we guarantee it with our fair and comprehensive extended 5-year manufacturer's warranty. Valid on all our Outdoor Living products - including accessories and control components.

The carefree feeling for your Outdoor Living product: With WAREMA's unique 10-year protection package, you can enjoy the carefree feeling of warranty protection for even longer.

Would you like to request a repair for your WAREMA product, need sun shading service, want to make a complaint, or are looking for a spare part? Here you can find a WAREMA partner near you!

Find the right genuine spare part from your local specialised retailer or from Amazon.

You can enjoy better quality of life through the use of optimised control systems for a perfect climate in your house and home. Your specialised retailer will take over commissioning for your smart home.

Our dealers are happy to carry out repairs on-site - competently and quickly.

Looking for something new? Our dealers will replace the fabric for your awnings and more.

If it's still under warranty, please contact the WAREMA dealer from whom you purchased your sun shading product.

Outside the warranty period, you can also contact this WAREMA dealer.

WAREMA recommends annual cleaning and maintenance. Regular care and maintenance not only improve the appearance, these services also help maintain the value of your sun shading system.

You can purchase all the spare parts and accessories you need from our WAREMA dealers . A selection of popular spare parts is also available from Amazon.

Step-by-step video instructions for conveniently commissioning and configuring our WAREMA radio systems can be found in this tutorial.

Visit us at one of our Sunlight Experience Centres or contact your local partner directly to get a quote for your own customised solution. With our specialist dealer search, you are guaranteed to find the right partner for your project!

WAREMA's performance in the area of service shines in its depth and breadth. We have already received several awards for this. The extensive online offering with special platforms and tools sets new industry standards - which are reliably implemented by our service experts.