WAREMA offers you helpful services – during product selection, at the time of your purchase and, of course, after the sale. We're happy to assist you throughout the entire product life of your sun shading system, and even bit beyond that! By doing so, we can make sure that you'll enjoy a first-rate sun shading product for many years to come.
Whether it's repairs, replacement parts, maintenance and operating instructions, or cleaning and care: you'll find answers to all of your questions here. And if you still can't find what you're looking for, our experts are available with help and advice.
Your contact in the event of a warranty claim is generally the WAREMA dealer you purchased your sun shading product from. Still don't have a WAREMA dealer? Go ahead and use our WAREMA dealer search.
'Your satisfaction is our biggest motivator. Our experienced service team will handle your concern quickly and professionally. That's our standard, and we strive to live up to it each and every day.'
Our Support team offers assistance in a wide variety of different areas: from providing operating instructions and handling complaints to sharing tips on how to care for your product.
Our knowledgeable specialist partners are ready to help with in-person on-site consultations and repairs.
And if that still doesn't do the trick, our experts are available to answer your questions. By e-mail at firstname.lastname@example.org or by phone at +49 9391 20-9333. Depending on the call volume, you may experience wait times on our expert hotline. In this case, you can take advantage of our convenient call back service.
Superior quality is our standard. And we guarantee it with our fair and comprehensive extended 5-year manufacturer's warranty. Valid on all Outdoor Living products including awnings, sun sails and slat roofs – accessories and control components are also covered!
To benefit from this no-cost added value, all you need to do is register your product online following your purchase.
Within the warranty period, please contact the WAREMA dealer from whom you purchased your sun shading product.
Outside the warranty period, you can also contact this WAREMA dealer.
WAREMA recommends annual cleaning and maintenance. Regular care and maintenance not only improve the appearance, these services also help maintain the value of your sun shading system.
Tips for cleaning
You can purchase spare parts and accessories from our WAREMA dealers. Cleaning agents are also available at Amazon.
Step-by-step video instructions for conveniently commissioning and configuring our WAREMA radio systems can be found in this tutorial.