WAREMA offers you helpful services – during product selection, at the time of your purchase and, of course, after the sale. We're happy to assist you throughout the entire product life of your sun shading system, and even bit beyond that! By doing so, we can make sure that you'll enjoy a first-rate sun shading product for many years to come.
Whether it's repair, spare parts, maintenance and operating instructions, or cleaning and care: you'll find answers to all of your questions here. And if you still can't find what you're looking for, our experts are available with help and advice.
With more than 250 competent service specialists, we process numerous service requests to your satisfaction.
That is why 9 out of 10 customers would recommend the WAREMA service to others.
We demonstrate our quality standards every year with our ISO 9001 certification from Tüv Süd.
As a WAREMA customer, you can rely on us!
Your contact in the event of a warranty claim is generally the WAREMA dealer you purchased your sun shading product from. Still don't have a WAREMA dealer? Go ahead and use our WAREMA specialist dealer search.
Our Support team offers assistance in a wide variety of different areas: from providing operating instructions and handling complaints to sharing tips on how to care for your product.
Our knowledgeable specialist partners are ready to help with in-person on-site consultations and repairs.
And if that still doesn't do the trick, our experts are available to answer your questions. By e-mail at email@example.com or by phone at +49 9391 20-9333. Depending on the call volume, you may experience wait times on our expert hotline. In this case, you can take advantage of our convenient call back service.
Here you'll find loads of helpful WAREMA cleaning tips, as well as information on why cleaning is so important and what cleaning and care products are available!
You can get the right original spare part from your local specialist dealer or from Amazon.
You can enjoy better quality of life through the use of optimised control systems, for a perfect climate in your house and home. Your specialist retailer will set up your smart home for you.
Our specialist partners will be happy to carry out the repairs at your site - competently and quickly.
You want something new? Our specialist partners will exchange your fabric from awnings and the like.
All help topics for private customers at a glance
Do you have a question? We're happy to help. Here you'll find an overview of all help topics as well as the option to contact us directly.
If it's still under warranty, please contact the WAREMA dealer from whom you purchased your sun shading product.
Outside the warranty period, you can also contact this WAREMA dealer.
WAREMA recommends annual cleaning and maintenance. Regular care and maintenance not only improve the appearance, these services also help maintain the value of your sun shading system.
Tips for cleaning
You can purchase all the spare parts and accessories you need from our WAREMA dealers . A selection of popular spare parts is also available from Amazon.
Step-by-step video instructions for conveniently commissioning and configuring our WAREMA radio systems can be found in this tutorial.
Visit us at one of our Sunlight Experience Centres or contact your local partner directly to get a quote for your own customised solution. With our specialist dealer search, you are guaranteed to find the right partner for your project!