WAREMA Renkhoff SE
Christian Steinberg, (Executive Vice President Global Market)
Hans-Wilhelm-Renkhoff-Strasse 2
D-97828 Marktheidenfeld
Phone: +49 (0)9391/20-0
Telefax: +49 (0)9391/20-42 99
E-mail: info@warema.de

Angelique Renkhoff-Mücke (Chief Executive Officer)
Michael Müller (Executive Vice President Manufacturing), Christian Steinberg (Executive Vice President Global Market)

Manfred E. Neubert (Chairman of the Supervisory Board)

Würzburg Local Court (Amtsgericht Würzburg)
Registry number: HRB 4528, Würzburg

Chamber of Crafts and Trades for Lower Franconia in Würzburg (Handwerkskammer für Unterfranken Würzburg),
Company no.: 0522133

VAT registration no. in accordance with §27a Umsatzsteuergesetz (German VAT Act)
DE811240418
WEEE reg. no. DE 22907310

These legal details also apply to our official social media presence on the following networks:

https://www.facebook.de/warema1955
https://twitter.com/WAREMA_de
https://www.youtube.com/user/SonnenLichtManager
https://de.pinterest.com/warema1955/
https://www.instagram.com/sonnenlichtmanager/

You can view/download our General Terms and Conditions and our General Purchasing Conditions here.

The Certificate of Exemption as per Section 48b EStG can be downloaded here for your purposes.

Before using the new confirmation query for the Certificate of Exemption, you need to register.
Please note that the query services continue to be free of charge.

The applicable tax office number for WAREMA Renkhoff SE in Bavaria is 231.

WAREMA and the WAREMA logo are registered trademarks of WAREMA Renkhoff SE. Other logos used here are brands or registered trademarks of their respective owners.

WAREMA Renkhoff SE and its subsidiaries (hereinafter: WAREMA or WAREMA Group) provide various tools free of charge to facilitate the planning and visualization of WAREMA products. These additional planning aids do not release the user from their obligation to observe the respective installation and operating instructions and any other product-specific information.

By using the tools of the WAREMA Group (hereinafter: WAREMA tools), the user agrees to accept the following rules on liability.

I. Scope

This disclaimer applies for the use of the following WAREMA tools:

  • WAREMA Sun Shading Planner
  • WAREMA Configurator or CARAVITA Parasol Configurator
  • WAREMA Measurement Assistant
  • WAREMA Collection Assistant
  • WAREMA Structural Console Tool
  • WAREMA Fastener Assistant
  • WAREMA Shade Simulator
  • WAREMA Designer or CARAVITA AR Designer
  • WAREMA CAD

II. Instructions for use and responsibility of the user:

The WAREMA tool is provided to the user free of charge as a planning aid. The user is responsible for observing the following instructions for use:

1. When using the tool, the input fields are usually not checked for plausibility. It is therefore essential that a plausibility check of the entered data is performed by the user. After any generated data has been output, the user is responsible for reviewing such data properly, in particular with regard to structural statics and technical feasibility.

2. The WAREMA tool cannot replace a professional examination of an individual case. Due to the complexity of how building materials, tools, fasteners and other factors interact with one another, expert advice relies on detailed knowledge of on-site conditions. The user is therefore obliged to have the installation situation including the conditions on site (substructure, etc.) checked by a qualified specialist.

3. The tool must only be used in line with its purpose for the respective function. If the programme is used offline, it must be checked on a regular basis, whether the latest software version of the WAREMA tool is being used. In the case of online use and in particular in the case that content is downloaded using the WAREMA tool, the user is obliged to take measures to ward off malicious software according to the current state of the art.

4. The user is not authorised to make any changes to the WAREMA tool. Compliance with the applicable security regulations cannot be ensured otherwise.

5. As far as the WAREMA tool contains any information about or links to external content, it is the user's responsibility to check such content from a legal and content-related point of view.

III. WAREMA's liability

1. WAREMA shall only be liable for damage that is the result of deliberate or grossly negligent breach of duty by WAREMA or its vicarious agents or legal representatives.

2. In the case of ordinary negligence, WAREMA will only accept liability in the event that a material contractual obligation is breached, i.e. when the object of the contract is jeopardised. Liability is limited to damages that are foreseeable and typical of this type of contract in such a case.

3. Clauses 1. and 2. do not apply for liability for injury to life, body or health and for liability in accordance with the German Product Liability Act. Liability is not restricted in these contexts.

4. In cases that are not within the scope of application of clauses 1. to 3., WAREMA shall not be liable for any consequential, indirect or special damages. These include in particular lost profit, damage to other items, damages resulting from business interruptions (e.g. due to maintenance or repair work or disruptions), third-party claims or punitive damages.

In cases that are not within the scope of application of clauses 1. to 3., liability is also limited to damages that are foreseeable and typical of this type of contract.

5. The option to raise an objection due to contributory negligence remains open to WAREMA in any case. The user is, in particular, obliged to observe the instructions for use indicated above and to otherwise use the programme as intended.

IV. Copyright

Use of the WAREMA tool must only take place in the context of the respective purpose. Any unauthorised transmission of the programme to third parties, even of parts thereof, is prohibited. Data obtained from the use of the programme and, where applicable, from a decompilation, may not be used for the development, production or marketing of a computer programme substantially similar in its expression, or for any other act which infringes copyright (§ 69e German Copyright Act).

Any violation or attempted violation of these provisions is punishable by law. Claims for damages can be asserted independent of criminal proceedings.

V. Applicable law

This disclaimer is governed by German law. If used by a consumer who does not act in the context of performing professional or commercial activities, the consumer reserves the right to invoke national rules of their country of residence that are more favourable to them with regard to this limitation of liability.

  • All content on this page and the following pages, including graphics, text, audio clips and video clips, is the property of WAREMA and is protected. Aerial images: Bavaria Luftbild Verlags GmbH, Eching, Germany.
  • Any person is authorised to view and display any part of this website and print documents from it for personal, non-commercial use, provided the trademark appears on all documents. The copying, reuse, modification, transfer or distribution of any parts or excerpts of content and information from this website or catalogue, as well as the placement of said parts or excerpts on any other server, is strictly prohibited and shall only be permitted with the written approval of WAREMA.

Firstly, we wish to inform you now at the outset about the rights to which you, as a data subject, are entitled under data privacy laws. We will revisit these points again later in the privacy statement. These rights are standardised in Articles 15-22 EU-GDPR. They include:

  • The right to information (Article 15 EU-GDPR), if you want to know which of your personal data we have stored.
  • The right to deletion (Article 17 EU-GDPR), if you want the personal data we have stored to be deleted.
  • The right to correction (Article 16 EU-GDPR), should you ever find that incorrect personal data are stored or, for example, your name or address as a customer has changed.
  • The right to data portability (Article 20 EU-GDPR), if you want us to transmit your personal data to a different company.
  • The right to restriction of data processing (Article 18 EU-GDPR), if you no longer want your personal data to be used for particular purposes (e.g. advertising).
  • Right to object to data processing (Article 21 EU-GDPR).

To assert these rights, please contact:

WAREMA Renkhoff SE
Data Protection Officer
Hans-Wilhelm-Renkhoff-Straße 2
97828 Marktheidenfeld, Germany

The same applies if you have questions about data processing in our company or would like to revoke granted consent. You also have the right to lodge a complaint with a data protection authority.

We would like to thank you for visiting our website and for your interest in our company. The protection of your personal data is important to us. We process your data in compliance with the applicable legal provisions for protection of personal data, in particular with the EU General Data Protection Regulation (EU-GDPR) and the country-specific implementation laws that are applicable to our company.

Our data privacy statement will explain which personal data we gather from you through our website, what we use them for, when we delete them and how your data are given the best protection through security measures. We also share with you the legal foundation that allows us to process data in this way in order to give you a sense of security as you navigate through our website.
You will also be informed of your established legal rights in relation to the processing of these data.

Personal data are those details that make it possible to identify a natural person, i.e. that allow a person to be recognised through a particular characteristic. This includes "traditional" data, such as and in particular, your name, date of birth, address, telephone number or e-mail address, and also pseudonymised data, which can be assigned to you at least theoretically, like your IP address, user IDs or data collected by cookies. This does not mean, of course, that we collect all these data about you and save them in a data pool. We would now like to explain precisely how we handle your data, the purposes for which we collect them and whether we even assign them to you as a person at all.

Data are anonymous if no personal connection to the user can be established.

The responsible authority in accordance with data protection is:

WAREMA Renkhoff SE
Hans-Wilhelm-Renkhoff-Straße 2
97828 Marktheidenfeld,
datenschutz@warema.de

Please direct any enquiries, complaints and messages to the e-mail address: datenschutz@warema.de

If we process your personal data for the purposes of direct advertising, to send you advertising material by post for example, you have the right to object to such data processing at any time without giving reasons. This also applies to any profiling, insofar as it is associated with direct advertising.

If you object to processing for the purposes of direct advertising, we shall no longer process your personal data for such purposes. Afterwards, in line with your request, we shall not send you any further advertising material. Objections can be lodged free of charge and in any form. We politely ask you to use the following contact data:

WAREMA Renkhoff SE
Data privacy
Hans-Wilhelm-Renkhoff-Strasse 2
97828 Marktheidenfeld,
datenschutz@warema.de

If we use your data to safeguard other legitimate interests, you can object to such processing for reasons ensuing from your particular situation at any time. This applies also to any profiling based on these regulations.

In this case, we shall cease to process your personal data unless we can demonstrate compelling, legitimate grounds, which are not outweighed by your interests, rights and freedoms, for doing so. We may also conceivably process data because this is necessary to assert, exercise or defend legitimate claims.

As a rule, we need very little personal data from you when you visit our website. So whenever you launch our website, we will collect only the data we need to provide you with the usual level of comfort and convenience and our website's functions. Whenever the website is launched, the web server logs the following data while the connection is live:

  • Web browser and operating system used
  • Name of the Internet service provider
  • Information about the website that linked you to us
  • Information about the webpages that you access on our site, as well as the date and time of your visit
  • Name of the requested file, whether the file has been transmitted, for example, data volume transmitted
  • The IP address assigned by your Internet service provider

We want you to be able to use our website at any time without encountering any problems, so we have of course implemented security measures to protect it from external cyber attacks. For this reason, we store the aforementioned data in accordance with Article 6, para. 1, point f EU-GDPR. We never store the data indefinitely. They are, of course, stored only until such time as we would normally need them to be able to rule out the possibility of cyber attacks. After seven days at the latest, therefore, the data are anonymised by shortening the IP address at domain level. This means that it is no longer possible to establish a link to the individual user. We then process these anonymised data solely for statistical purposes. We aim to continuously improve our site by analysing the content most popular with users, for example, and expanding and enhancing these pages for you.

It is of course conceivable that more of your personal data are gathered on our site. The type of data depends on how you use our site and which of its functions you use. For example, whether you apply for jobs with us online, send us an enquiry through the contact form or lodge a complaint.

In this privacy statement, therefore, we want to tell you which other data we collect from you in various combinations and which options are open to you for influencing this.

Please note that further references to this may appear again at various places on our website, e.g. in the online application tool or the contact form. This is to ensure you have all the information you need available at a glance.

When processing your personal data, we do of course comply with the relevant legal regulations and provisions, especially those of the EU General Data Protection Regulation (EU-GDPR) and all other provisions applicable under data protection law.

To comply with data protection regulations, relevant legal foundations for data processing must always exist. These legal foundations for data processing are derived from, in particular, from Article 6 EU-GDPR. It goes without saying that we rely on such legal foundations in all cases and would like to set out information on this below.

It is conceivable, for example, for you to have given your consent (Article 6, para. 1, point a EU-GDPR) by voluntarily subscribing to a newsletter. Data are also often required to fulfil the terms of a contract or implement pre-contractual measures (Article 6, para. 1, point b EU-GDPR) or to comply with a legal obligation (Article 6, para. 1, point c EU-GDPR). If, for example, we are legally obliged to keep invoices or business letters for commercial or tax reasons, regardless of the data protection regulations. We may also process data in order to safeguard the legitimate interests of our company, insofar as this would not outweigh your own legitimate interests (Article 6, para. 1, point f EU-GDPR). One example would be the recording of an IP address and storing it for a short time to be able to provide our websites and avert cyber attacks.

As a rule, we use your data to create new business opportunities, fulfil contractual and legal obligations, implement our contractual relationship, offer products and services and to strengthen our relationship with you, our customer. This may also involve analysing data for marketing and direct advertising purposes.

If we process data on the basis of your consent, we will explain, before you give your consent, the purpose of such data processing and your right to withdraw such consent, which you can of course exercise at any time without giving reasons. We also describe the ways in which you can exercise this right. However, sending an e-mail to the contact data above or changing the settings in our consent banner will normally suffice.
If the consent also covers the processing of special categories of personal data, that is to say highly sensitive data such as those relating to health or religious affiliation, we will make explicit reference to this in our the consent section. However, we process special categories of personal data only if this is required to fulfil legal requirements and there is no reason to assume that your legitimate interest in the preclusion of such processing would take precedence. Generally speaking, however, no such data are collected on our websites.

It goes without saying that we treat the personal data collected as confidential. Within our company, your data can be accessed only by authorised persons with technical, commercial, editorial and/or customer support roles. In this aspect, we follow the need-to-know principle, whereby your data can be accessed only by those persons who need them to provide you with full support and cater to your requirements. We will pass on your data to third parties only to the extent permitted by law and/or with your consent, unless we are obliged to do so to meet compelling legal regulations. Otherwise, your data remain within our company.
In certain cases, service providers help our specialist departments accomplish their tasks. Including, for example, service providers who ship your goods, payment services to offer you the best possible payment options, service providers who run credit checks on our behalf or IT service providers who help us maintain and support our technical equipment or provide us with certain systems in order that we may offer the usual service. However, the necessary data protection contract, including all the legally required minimum content, has been concluded with all service providers.

Our website offers a contact form which you can use to contact us and which allows you to ask us questions directly, about our products, services or other subjects. You can, of course, also share any matters of concern or suggestions for improvement. If you write to us via the contact form, we will process your data given in the contact form in order to establish contact and answer your questions and wishes. In this case, the principle of data economy and data avoidance is observed by requiring you to enter only the data that we strictly need from you in order to set up contact. This is your e-mail address and the message field itself, which are therefore designed as mandatory fields. These data allow us to answer your enquiries. In addition, your IP address is processed to satisfy technical requirements and statutory legislation. All other data are voluntary fields and can, although do not have to be, completed (e.g. to provide more individual answers to your questions). This gives you control, at all times, over which data you want to share with us and which you do not wish to share.

If you contact us via e-mail, we will process the personal data shared in the e-mail only for the purpose of processing your enquiry. No data are collected for any other purpose.

You can order leaflets on our website. We process the data given by you as you order leaflets only to implement and/or execute such order, unless you consent to any other use.

In this case too, the principle of data economy and data avoidance is observed by requiring you to enter only the data that we strictly need from you in order to complete the leaflet order and/or to fulfil our legal obligations (i.e. your surname, first name, post code, town/city, street, region, which we require to send you the requested leaflets) or the data we are legally obliged to collect (e.g. proof of identification for certain products, etc.).

In addition, your IP address is processed to satisfy technical requirements and statutory legislation.

You are of course at liberty to share more data with us if you so wish. However, this is not compulsory and therefore at your discretion.

You can sign up for our services, WAREMA plus in particular, using only an access code; this is also referred to as Single Sign On ("SSO"). If you sign up or register for WAREMA plus via Single Sign On, we wish to set out, in addition to the existing data protection conditions, extended privacy notices to clearly show which additional data, in this context, we may collect and/or are required to provide WAREMA plus and the respective functions:

  • The personal data that you enter within the respective tools on our platform (for example to arrange appointments with specialist dealers, subscribe to newsletters, order samples) are used only for the respective stated purposes within the tool. This means we use the data you share when arranging an appointment only to process your enquiry and not for any other purposes. The legal foundation for this is Article 6, para. 1, point a, b EU-GDPR. To arrange appointments, the data you provide for direct contact are also made accessible to the WAREMA distributors. This allows a WAREMA distributor in your vicinity to contact you promptly and provide full support.
  • The personal data given in each case are consolidated by us in the form of user profiles. This allows us, for example, to see your past orders or previous contact with us at a glance. We are also able to view any communication with one of our specialist dealers, as long as it has taken place within our portal. This means that we can always give you the best possible advice and support. We will never use your data for any other purpose. Specifically, the data we receive will not be used for marketing purposes or passed on to third parties unless you have given your explicit consent. Neither will the data be transmitted to third countries outside of the EU/EEA.
  • We hold the data only for as long as you wish to use your profile on our portal. If you no longer consent to your data being processed or wish to close your profile, you have the option of deleting your profile. In this case, all the associated data about you that we have stored will be deleted. This excludes any data we require to fulfil legal obligations (record retention periods) or to bring ongoing businesses processes to a conclusion (invoicing, etc.) and any data we need to keep to comply with a legal requirement.
  • WAREMA engages a service provider to process data within the portal. All agreements and contracts necessary to protect your data are concluded with such service provider.
  • Within the platform, you can search for a specialist dealer in your area using GPS data. This means you will always find the specialist dealer who you are most easily able to reach. In this process, your GPS data are transmitted only with your explicit prior consent in accordance with Article 6, para. 1, point a EU-GDPR. The data which are collected using a cookie are used only for the purposes of locating specialist dealers in your area and for no other purposes beyond that; data are not saved or forwarded to third parties.


Here too, you do of course, have the right to obtain information about your personal data. Additionally, you have a right to correction or deletion or to restriction of processing, as well as a right to object to processing and the right to data portability. Moreover you also have the right to submit a complaint to the supervisory authority. To do this, please contact datenschutz@warema.de. More detailed information about these rights can also be found at the start of this privacy statement.

If you have any questions about data processing in our portal, you can also contact our data protection officer at datenschutz@warema.de.

When a user registers on our website, their IP address, data and time of registration (technical background data required to provision the site and ensure system security) are also stored. When you press the "Register now" button, you are effectively consenting to the processing of your data.

Without these data we will unfortunately have to decline the registration, since we will be unable to complete it. You can, of course, provide additional data should you wish. However, this is optional, not compulsory, when you create a WAREMA plus Account.

Please note: We will store the password you create in encrypted format. To keep your password confidential, and because it is intended only for you, it cannot be read by our company's employees. As a result, they cannot tell you your password if you have forgotten it. In this case, please use the "Forgotten password" function. A new password will automatically be generated and sent to you via e-mail. No employee is authorised to ask you for your password over the telephone or in writing. Therefore please never give out your password if you receive requests for it.

When the registration process is complete, we store your data for use in the protected customer area. You can sign in to this area immediately. Once you sign in on our website with your e-mail address as your username and password, these data are provided for actions that you perform on our website (e.g. arranging appointments with a WAREMA specialist dealer). You can even change the address yourself, should you wish to alter anything or if you made a mistake beforehand. Registered persons have the option of carrying out changes / corrections themselves to the billing or delivery address in the order history.

WAREMA Renkhoff SE is interested in maintaining its customer relationship with you and in providing you with information and offers about our products / services. We therefore process your data in order to send you relevant information and offers by e-mail, contact you for the purpose of market research or conduct surveys with you.

You can therefore subscribe to a free newsletter on our website. The e-mail address given when you sign up for the newsletter and your name are used to send the personalised newsletter or for the purpose of market research. In this case, the principle of data economy and data avoidance is observed by requiring you to enter only the e-mail address and, in the case of personalised newsletters tailored to you specifically, also your name. When you order the newsletter, your IP address is also processed to satisfy technical requirements and statutory legislation.

WAREMA also uses a newsletter tracking pixel. This is a technology that records how users read our newsletter, and the frequency with which information is clicked. The idea is to optimise our newsletter for you so that you find it even more appealing, easier to read and more informative. The data collected are stored in anonymised format and are not assigned to you individually. The recorded data are used purely for statistical purposes. They are gathered anonymously and are not linked to any of your other personal data.

If you no longer wish to receive the newsletter, you can at any time revoke your consent to this being sent to you and more generally to the use of your personal data for the purposes of direct advertising and market research. This applies also to any profiling relating to direct advertising. If you revoke your consent, we shall no longer process your data for this purpose and, specifically, cease to send you newsletters.
You can, of course, stop the subscription at the end of any newsletter using the unsubscribe function provided. This effectively revokes your consent.
If you wish, the rescission can also be submitted without giving reasons, free of charge and in any form and should preferably be sent to datenschutz@warema.de or by mail to

WAREMA Renkhoff SE
Data privacy
Hans-Wilhelm-Renkhoff-Strasse 2
97828 Marktheidenfeld

On our website, you can enter competitions on various occasions and at various times. If you fill in the competition form, we will process the data entered there exclusively in order to run the competition. The principle of data economy and data avoidance is observed by requiring you to enter only the data that we strictly need from you in order to run the competition and inform you in case of a win. This will usually be your name and e-mail address. The mandatory fields are marked with an (*). Your IP address is also processed to satisfy technical requirements and statutory legislation. The other fields are optional and can be filled in if you wish.

Without the mandatory fields, we unfortunately cannot carry out the competition. Participation is not possible in this case.

Within the competition form, you also have the option of granting us advertising consent. It is of course also possible to enter the competition without granting your consent to advertising. If you grant us your consent by checking the box, we will also process your data to provide you with information and offers about our products/services via e-mail, or to include you in our newsletter recipient list.

You can revoke your consent at any time, without giving reasons, by sending an e-mail to datenschutz@warema.de.

Thank you for your interest in working with the WAREMA Group. We understand the importance of your data and want to give you a sense of security as you apply to work with us. Therefore, we shall process the personal data you provide on the application form only in order to ensure your application is handled effectively and correctly and to be able to contact you during the application process. Your data will not be passed on to third parties without your prior consent.

The application form, which is a tool of SmartRecruiters, who is assisting us here with provisioning the system, will ask you for certain personal information. In this case, the principle of data economy and data avoidance is observed by requiring you to enter only those data that we require to perform a complete check of your application documents (your curriculum vitae for example) or which we are obliged to collect by law. These mandatory fields are marked with a * (star). In addition, your IP address is processed to satisfy technical requirements and statutory legislation. There will be no processing of your application data at SmartRecruiters other than that required to provision the system.
Without this data, we are unfortunately unable to review your application documents. You can, of course, provide other voluntary information on the application form to help us build up a complete picture of you. However, this is at your discretion and not required to be able to send us an application.

You also have the option of uploading your application documents via SmartProfile. This is a SmartRecruiters function. If you use SmartProfile and have already saved data here, you can use this data and fill out the form field using the data entered into the profile. However, no matching of data takes place. Moreover, we have no control over data processing in connection with your use of Smartprofile and any gathering of data by SmartRecruiters. Further information on data processing by SmartProfile can be found here: https://www.smartrecruiters.com/de/legal/candidate-privacy-policy/may-14-2019/

If you have a user profile for Indeed, you can also enter the data from your profile there into the form. This saves time and means you do not have to repeat the process. Here too, no matching of data takes place. Moreover, we have no control over data processing at Indeed. Further information about data processing and any data gathering by Indeed can be found here: https://de.indeed.com/legal

We implement appropriate security measures to best protect the security and confidentiality of your data. Your application documents are processed and edited only in our SmartRecruiters application system. This system has also been used to conclude the agreements required under data protection law.

We store your data to process your application through to completion and until the relevant retention periods have expired. Therefore, we will delete your application data no later than six months after receipt. You can also request that we store your application documents for longer and/or match them to other vacancies suitable for your profile should we have chosen a different candidate for the current position but have similar ones for you profile in the near future. We will need to ask your consent to this, which you can confirm by sending us an e-mail. In this case, we would store your application in our system for a longer period (up to 12 months) and use the information whenever vacancies that may suit you are advertised. You can, of course, withdraw your application from the system at any time. If you choose to do so, you will no longer be considered in the process and we will delete your application documents.

You can, of course, revoke your consent at any time without giving reasons and with effect for the future by calling +49 9391 20-4214, sending an e-mail to philipp.dorsch@warema.de or via written communication by post to Dillberg 14, 97828 Marktheidenfeld.

WAREMA Renkhoff SE is interested in maintaining its customer relationship with you and in providing you with information and offers about our products / services. We therefore process your data in order to send you relevant information and offers by e-mail, if you are an existing customer and have purchased goods or services from us (Section 7, para. 3 UWG (Law Against Unlawful Competition)).

If you do not want these data to be saved, you can object at any time to the use of your personal data for the purposes of direct advertising; this also applies to profiling, insofar as it is connected with direct advertising. If you lodge an objection, we will no longer process your data for this purpose. The objection can be submitted without giving reasons, free of charge and in any form. It should preferably be sent to datenschutz@warema.de.

No automated procedures are used to, for example, learn more about your interests or your purchasing behaviour based on your personal data (known as profiling).
We do not use any fully automated processing procedures to bring about a decision.

Our Internet page uses cookies at multiple points. They are used to make our website more user-friendly, effective and secure. Cookies are small text files that are placed and saved on your device. Most of the cookies we use are so-called "session cookies". These cookies are automatically deleted after your visit, since they are required only for the provisioning and various functionalities of the site. There are also permanent cookies. Permanent cookies are automatically deleted from your computer when their period of validity (generally six months) has expired or if you delete them yourself before this time. The cookies we use ensure, for example, that our site is correctly displayed and images are properly reproduced. In accordance with Article 6, para, I, point f EU-GDPR, it is therefore in our legitimate interest to set these technically necessary cookies. Most web browsers accept cookies automatically. You can however also generally change your browser's settings if you would rather not send the information. You can then still use the contents on our website without limitations.

This website uses the cookie consent technology of Usercentrics in order to obtain your consent to the storage of certain other cookies beyond those technically necessary on your device and to document such consent in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 München, Website: https://usercentrics.com/de / (hereinafter "Usercentrics“).
We process data in order to analyse and manage the consents granted, which allows us to meet our obligation to ensure consent management in compliance with the EU-GDPR. The use of Usercentrics serves as proof of granted and non-granted consent, as well as the management of these. You can use the technology of Usercentrics, for example, to grant your consent to our analysing the way in which you use our website, to further improve the site for you or to track, for example, how you navigate through our site. This allows us to present product recommendations that are better tailored to you personally and better match your interests. You can use the tool to grant your consent to various technologies and individually select which data you allow us to collect and which you do not. You also have the option of revoking and managing consent granted at any time by retrieving the consent banner via the fingerprint symbol in the bottom left-hand corner of all our web pages and updating your preferences.

The legal foundation for the management of your consent to process your personal data is Article 6, para. 1, point f EU-GDPR. Our legitimate interest is the legally compliant documentation and verifiability of consent, the control of marketing measures on the basis of the granted consent as well as the optimisation of consent rates.
The following data are processed:

  • Your consent or the revocation of your consent
  • Your IP address
  • Information about your browser
  • Information about your end device
  • Time of your visit to the website

The consent ID (contains the aforementioned data) and the consent status incl. time stamp are stored in the local memory of your browser and on the cloud servers used simultaneously. Further processing shall take place only if you make a request for information or grant or revoke your consent. In this case, the relevant information will be provided to Warema Renkhoff SE in a compact data format and plain text format for the purpose of data exchange (JSON file).
No user information is stored about the statistics on the use of the granted or not granted consent. Only the frequency and the locations of the clicks are stored in order to analyse, for example, how many visitors give or do not give their consent for certain tools. The personal data are stored on a Google cloud server headquartered in the EU (Brussels, Frankfurt am Main).
The data are deleted as soon as they are no longer required. The corresponding cookie has a life of 60 days. The revocation document of a previously granted consent is kept for a period of three years. The storage is based, on the one hand, on our accountability in accordance with Article 5, para. 2 GDPR. This legal provision stipulates that personal data are processed in compliance with the EU General Data Protection Regulation. On the other hand, storage is also subject to the standard statute of limitations of three years according to Section 195 of the German Civil Code (BGB).

In addition, we have concluded a contract for order processing with Usercentrics. This is an agreement, required and specified under data protection law, which guarantees that Usercentrics processes the personal data of our website visitors only in accordance with our instructions and in compliance with the EU-GDPR.

We use the Content Delivery Network service of Cloudflare Inc. (101 Townsend St., San Francisco, CA 94107) on our website.

Technically, the connection from your device to our website is routed through Cloudflare's network. This enables Cloudflare to recognise attacks on our website, for example. The aim is that attacks can be identified and averted at an early stage in order that you can access our site whenever you want. However, Cloudflare has no access to the data entered by you due to the permanently active TLS encryption.

When our website is launched, Cloudflare cookies are set in your web browser. In addition, Cloudflare gathers statistical data about your visit to this website. The access data include: name of the website accessed, file, date and time of access, quantity of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited site), IP address and the requesting provider.

Cloudflare uses the protocol data for statistical evaluations for the purpose of operation, security and optimisation of the content (e.g. to identify and avert mass improper access during Denial-of-Service (DoS) attacks or to identify multiple legitimate accesses from various devices using one IP address. In summary, the system analyses whether you, on the basis of certain technologies, are intending to launch an attack on our site and prevents this from happening, or whether you are a regular visitor).

Further information on data processing by Cloudflare can be found under the following link:
https://www.cloudflare.com/de-de/privacypolicy/
We use this service to ensure the availability of our website, to protect ourselves against attacks and to optimise the loading times of our website.
The use of this tool is based on our legitimate interest according to Article 6, para. 1, point f EU-GDPR.
Your data are transmitted, for evaluation purposes, to Cloudflare and hence to a third country outside of the EU/EEA, specifically to the USA. See: Transmission to third countries / purpose of transmission to third countries.

We use fonts on our websites in order to display the content on our websites in an appealing, correct and uniform manner across all browsers. The attractive and correct presentation of our content represents a legitimate interest. The fonts we use are Google Fonts from Google LLC (Google), Amphitheatre Parkway, Mountain View, CA 94043, USA.

A font is generally described as a script or script type located on a device or in the environment connected to such device. Web fonts make it possible to use scripts that are not stored on the PC of the visitor to our site or the device used to visit our site.

The fonts used on the website you are visiting are loaded into your browser cache by your browser when this page is accessed, so that the content (texts and characters) are displayed correctly. The browser you use connects to Google servers. The benefit to you is that you can view our website in the way our designers and graphic artists intended, regardless of the technical requirements of your end device.

During this connection between your browser and Google, Google is informed that your IP address has accessed our website. According to Google's statement, however, personal data otherwise known (e.g. if you are signed into your Google account at the time of visiting our website) are not connected with the fact that your IP address is transmitted to Google when a website is launched.

According to Google, the CSS (Cascading Style Sheets - a programming or style sheet language that gives the content on our site its appearance, e.g. the colour representation of individual words or paragraphs), are stored in the cache for 24 hours. The font files themselves are, according to Google, stored in the cache for one year.

You can find more detailed information on the storing of data and on Google fonts at the following link: https://developers.google.com/fonts/faq.
Further information on the use of data by Google is available here: https://policies.google.com/privacy?hl=de .

If your browser does not support Google fonts or if you are denied access, you will see the contents in any standard font stored on your end device.

We use Google reCaptcha to determine whether it is a human being or a computer that has made a specific entry into our registration form. Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") is the provider.

Google uses the following data to check whether you are a human or a computer:

  • IP address of your device,
  • the website of ours you are visiting and in which the Captcha is embedded,
  • the date and duration of your visit,
  • the identification data on the browser used and operating system type,
  • the Google account, if you are signed into Google,
  • mouse movements over the reCaptcha areas.

Legal foundation for the data processing described is Article 6, para. 1, point a EU-GDPR. We have a prevailing legitimate interest in using this tool to ensure the security of our websites, to protect ourselves from automated entries (such as bot attacks) and to ensure that it is used exclusively for private, non-commercial purposes by human users. The benefit to you is that with improved security, we can better guarantee the provision of our website.

Further information on Google reCaptcha and Google's privacy statement can be found here: https://www.google.com/intl/de/policies/privacy / and https://www.google.com/recaptcha/intro/android.html .

Our website uses Google Tag Manager. Using Google Tag Manager, website tags can be managed on one platform. The Google Tag Manager tool itself is a cookie-free domain. This means no cookies are placed and no personal data are collected. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access these data. If a deactivation has taken place, whether on a domain or cookie level, this will apply for all tracking tags, as long as these are implemented with Google Tag Manager.
In effect, this means that the Google Tag Manager does not collect data. Instead, it simply deploys other tools which collect data as required. We will describe these tools in the paragraphs below.

Use of Google Analytics (Article 6, para. 1, point a of the EU-GDPR)
We use the tracking tool Google Analytics from Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland on our website.

Google Analytics uses so-called “cookies”, which are text files saved on your computer to help the website analyse how users use the site, upon your consent (Article 6, para. 1, point a EU-GDPR). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on a server in the United States. Please note that by giving your consent, you are also giving your consent to this circumstance.

In case of activation of the IP anonymisation on this website, Google will truncate your IP address within member states of the European Union as well as in other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and truncated on Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website provider. Google will not associate the IP address transmitted from your browser within Google Analytics with any other data held by Google. We therefore use the tool in particular to analyse how our website is used in order to make it even more appealing to you. It is not possible for us to link this data to you personally.

Of course, you have the choice whether you want to give us this data to improve the site by allowing this via our consent banner. The legal basis for the processing of your personal data is therefore based on your consent according to Article 6, para. 1, point a of the EU-GDPR. You can revoke your consent at any time via the data protection settings in the lower left-hand corner of every page of our website.

The purpose of processing your personal data by the Google Analytics service is to analyse the interaction of our website visitors with our website. By evaluating the data obtained here, we can optimise our offer and increase user-friendliness.

We delete or anonymise the data collected by Google Analytics as soon as they are no longer required for our purposes. This occurs after 26 months.

GA Audience (Article 6, para. 1, point a of the EU-GDPR)
Our website uses GA Audience, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter GA Audience).

GA Audience uses cookies, among other things, which are saved on your computer and any other mobile devices (e.g. smartphones, tablets etc.) to aid in the analysis of how these devices are used, upon your consent (Art. 6, para. 1, point a EU-GDPR). Your data, e.g. your IP address, are partly evaluated across devices. GA Audience will have access to the cookies created through the use of Google AdWords and Google Analytics and by doing so supports us in particular in the evaluation of the data collected by the other tools. As part of the scope of use, data, such as the IP address and activities of the user in particular, may be transmitted to a server of Google Inc. and stored there. Google Inc. will in some cases also transmit this information to third parties, insofar as this is legally required or if third parties process these data.

We of course also only use this tool with your consent. Should you change your mind regarding your consent at a later date, you can revoke your consent at any time via the data protection settings in the lower left-hand corner of every page of our website.

Furthermore, you can prevent Google's collection of data generated by cookies and related to your use of the website (incl. your IP address), as well as the processing of said data by Google, by downloading and installing the browser plug-in available under the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).

Further information on data protection when using GA Audience can be found under the following link:

https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283
Google Ads Dynamic Remarketing (Article 6, para. 1, point a EU-GDPR)

We also use the Remarketing function from Google Ireland Limited Gordon House, Barrow Street, Dublin 4, Ireland on our website.
This use is for the purposes of analysing visitor behaviour and visitor interests. Google uses cookies to analyse website usage. This forms the basis for the creation of interest-related advertisements.

After your consent is provided (Art. 6 para. 1, point a EU-GDPR) cookies are used to record visits to the website and personal data on the use of the website (e.g. IP address, device identification, usage data).

If you visit any other site on the Google Display Network below, you'll see ads that most likely include previously viewed products and information. In this way, banner ads will show you content that is more relevant to you and that you are really interested in.

Your data may be transferred to the USA; please note that your consent covers this aspect as well. The data processing, in particular the setting of cookies, takes place with your consent on the basis of Art. 6 para. 1, point. a EU-GDPR.

You can revoke consent at any time via the data protection settings in the lower left-hand corner of every page of our website. Further information on Google Remarketing and the corresponding data protection statement can be found at: https://www.google.com/privacy/ads/

Doubleclick (Article 6, para. 1, point a EU-GDPR)

We use Doubleclick from Google on this website. Doubleclick is a service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

Doubleclick uses cookies to place advertisements tailored to your needs, only, of course, with your consent (Art. 6 para. 1 point a EU-GDPR). A pseudonymised identification number is assigned to your browser and this is used to check which ads have been displayed and/or accessed. In this way, we are unable to identify you personally, but can still show you advertising tailored to you and your interests via your end device, which can be recognised by the assigned end device ID.

Doubleclick cookies enables Google and its partners to serve ads based on previous visits to websites on the Internet. The information obtained in this way is transferred to Google servers in the USA and stored there for evaluation purposes. If IP anonymisation is active on this website, Google will truncate your IP address within member states of the European Union as well as in other parties to the Agreement on the European Economic Area. Please note that your consent covers the transfer of data to the USA as well. A transfer to third parties will only take place on the basis of legal regulations or within the framework of an order data processing relationship. Consolidation of the data with other data collected by Google does not take place at any time.

The legal basis of the data processing is your consent pursuant to Art. 6 para. 1 point a EU-GDPR. You can revoke your consent at any time via the data protection settings in the lower left-hand corner of every page of our website.
We delete or anonymise the data collected by Google Analytics as soon as they are no longer required for our purposes. This occurs after 14 months.

Use of Facebook Custom Audiences (Art. 6, para. 1, point a EU-GDPR)
This website uses the remarketing function "Custom Audiences", which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

As soon as you visit WAREMA's website and provide your express consent, your IP address is encrypted (hashed) and sent to Facebook (USA). The basis for the processing of your personal data is therefore Art. 6, para. 1, point a, letter a of the EU-GDPR. Please note that your consent also expressly includes data transmission to the USA.

This hashed IP address is assigned by Facebook to your personal user account. Once you have logged in to Facebook with your account, Facebook will display an ad for our products, campaigns or promotions.

For this purpose, the remarketing tag of Facebook has been implemented on this website.
You can revoke your consent at any time effective for the future via the data protection settings in the lower left-hand corner of every page of our website.

Further information on the collection and use of data by Facebook as well as on your rights and options for protecting your privacy can be found in the Facebook privacy policy at https://www.facebook.com/about/privacy/.
But Facebook is certified under the Privacy Shield Agreement (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. Facebook thus undertakes to comply with EU data protection standards.

Google Maps (Article 6, para. 1, point a EU-GDPR)
On our website, we use on the basis of your consent in accordance with Article 6, para. 1, sentence 1, point a EU-GDPR, Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

Google Maps is a web service for displaying interactive maps in order to visually present geographical information. By using this service, our location will be displayed and it will be easier for you to make contact with us. For example, you can display specialist dealers in your vicinity or plan your journey to us quickly and easily.

As soon as you open the subpages into which Google Maps is embedded, provided you have granted us your consent for this to happen in the consent banner, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This happens regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged into Google, your data are directly associated with your account. Google Maps is implemented on our part via the consent banner, and so data collection is possible only once you have given your consent for the integration of Google Maps. Please note that your consent also includes data transmission to the USA in particular.

If you do not wish your profile to be associated with Google, you must log out before giving your consent and accessing a corresponding subpage with Google Maps map. Google stores your data (even for users who are not logged in) as user profiles and evaluates these data.

An evaluation of this type is carried out in accordance with Article 6, para. 1, sentence 1, point a EU-GDPR on the basis of your consent. Google, for its part, uses the data to fade in personalised advertisements, for market research and/or to tailor its website to a market need. You have a right to object against the creation of these user profiles. To exercise this right, you need to contact Google since unfortunately we have no control over this.

Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield" https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, which guarantees compliance with the level of data protection applicable in the EU.

If you do not agree with the future transmission of your data to Google in the context of the use of Google Maps, there is also the possibility to completely deactivate the web service of Google Maps by switching off the application JavaScript in your browser. In this case, however, Google Maps and hence the map display function on this website can no longer be used.

You can view Google's terms of use at: https://www.google.de/intl/de/policies/terms/regional. The additional terms of use for Google Maps can be found at: https://www.google.com/intl/de_US/help/terms_maps

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy

You have the option to revoke your consent at any time with effect for the future by granting the appropriate consent in the consent banner. Please note that revocation of consent must be made separately for each device.

Use of Google Ad Conversion Tracking (Article 6, para. 1, point a of the EU-GDPR)

We use the online advertising program "Google Ads" on our website and, as part of this, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

With your consent (Art. 6, para. 1, point a EU-GDPR), when you click on an ad placed by Google, a cookie is placed on your computer for conversion tracking purposes.

If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to this page. For this purpose, certain personal data such as your IP address or certain device information is collected.

Every Google Ads customer receives a different cookie. This means there is no way that cookies can be tracked through the websites of Ads customers. The information collected using the "conversion cookie" is used to compile conversion statistics. This tells us the total number of users who clicked on one of our ads and were directed to a page with a conversion tracking tag. This is another way we aim to make our pages even more appealing to you.

Your data may be transmitted to the USA if necessary. Please note that your consent covers this aspect as well.

The data processing, in particular the setting of cookies, takes place with your consent on the basis of Art. 6 para. 1, point. a EU-GDPR. You can revoke consent at any time via the data protection settings in the lower left-hand corner of every page of our website. You can find more information and Google's privacy policy at: https://www.google.com/intl/en/policies/privacy

Google AdService (Art. 6, para. 1, point a EU-GDPR)

Finally, it is possible that Google Adservices, another tool from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) may be used on our websites if you provide your consent (Art. 6 (1) (a) EU-GDPR).

This tool allows us to analyse what happens after a user clicks on our ad, such as whether the user has purchased our product, viewed the ad from a mobile phone, or downloaded our app, to improve our content. This allows us to analyse, for example, whether an aspect of our website is structured in a customer-friendly and easy-to-understand way or whether users leave the website halfway through their search because they do not feel they are getting anywhere.

Google Adservices also uses cookies on the basis of your consent, Art. 6 para. 1 point a EU-GDPR, which are stored on your device, and collects personal data such as IP addresses for the aforementioned purpose.

You can revoke consent at any time via the data protection settings in the lower left-hand corner of every page of our website. You can find more information and Google's privacy policy at: https://www.google.com/intl/en/policies/privacy

Our website uses plug-ins of YouTube, a website operated by Google. The operator of the webpages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our webpages equipped with a YouTube plugin, a connection with the YouTube servers is established. In this case, which of our webpages you have visited is communicated to the YouTube server.
If you are logged into your YouTube account, you enable YouTube to directly allocate your browsing habits to your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube videos in particular to present our company in a way that is most appealing to you and to give you a comprehensive overview of our products and services. Often, a short descriptive video says more than a long text.

You can find more information about the handling of user data in YouTube's data privacy statement at: https://www.google.com/intl/en/policies/privacy

If you have a Facebook profile, you can use the social plugin "Facebook Connect" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"), to register with our portals. The social plugins of "Facebook Connect" on our website are recognisable by the blue button with the Facebook logo and the inscription "Connect with Facebook" or "Log in with Facebook" or "Sign in with Facebook". These plugins allow you sign in to our website using the data you have entered on Facebook, without having to manually enter login data. Facebook, in turn, can detect that you have signed in with us and are interested in our products and services. We then also receive from Facebook data about you, depending on the settings you made in the privacy settings on Facebook. We would like to explain this in more detail below.

Your browser will establish a connection with the Facebook servers only when you have activated the button. The content of the Plugin is transmitted to your browser directly from Facebook and integrated into the web page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. Please note that your consent covers this aspect as well.
These data processing procedures are only carried out with your consent, in accordance with Article 6, para. 1, point a EU-GDPR.

This "Facebook Connect" button on our website also allows you to login and register on our website using your Facebook user data. Only if you granted your explicit consent in accordance with Article 6, para. 1, point a EU-GDPR before the registration process, in response to a prompt about the exchange of data with Facebook, will we receive from Facebook the generally and publicly accessible information saved in your profile when you use the "Facebook Connect" button. This depends on your privacy settings on Facebook. This information includes user ID, name, profile picture, age and gender.

Please note that following changes to the data protection conditions and terms and conditions of Facebook regarding the granting of your consent, your profile pictures, user IDs, friends and friends list may also be transferred if these are marked as "public" in your privacy settings on Facebook. The data transmitted by Facebook will be stored and processed by us to create a user account with the necessary data, if you have given your consent on Facebook (title, first name, last name, address data, country, e-mail address, date of birth). Conversely, data (e.g. information on your browsing behaviour) can be transferred from us to your Facebook profile based on your consent.

You can revoke your consent at any time by sending an e-mail to datenschutz@warema.de.
The purpose and extent of the data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options for the protection of your privacy, can be found in Facebook's privacy notes: http://www.facebook.com/policy.php

If you do not wish Facebook to assign the data collected by our website to your Facebook profile, you will need to log out of Facebook before you visit our site. You can also completely prevent Facebook plugins from loading by using add-ons for your browser, e.g. "Adblock Plus" ( https://adblockplus.org/de/ ).

WAREMA does not currently use any social plugins on its website.

Social media links

On our website you will find links to the social media services Facebook, Twitter, YouTube, Pinterest and Instagram. Links to websites of the social media services can be recognised by the company's logo, the Facebook or Twitter logo, for example. These are not social plugins that allow the provider to start recording data as soon as a page is opened. We deliberately decided against this in order to provide the most appealing and privacy-enhancing website design for you. If you follow these links, you will reach the WAREMA company page on the respective social media service. When you click on a link to a social media service, a connection to the servers of the social media service is established. This tells the servers of the social media service that you have visited our website. In addition, further data is transmitted to the provider of the social media service. These are, for example:

  • Address of the website where the activated link is found
  • Date and time that the website was accessed or the link was activated
  • Information about the browser and operating system used
  • IP address

If you are already logged in to the corresponding social media service at the time the link is activated, the social media service provider may be able to determine your user name and possibly even your real name from the data transmitted and assign this information to your personal user account with the social media service. The provider can then see that you are interested in WAREMA, for example, when you click on the click. You can prevent this information being assigned to your personal user account by logging out of your user account beforehand.
The servers of the social media services are in the USA and other countries outside of the European Union. The data can therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are governed by data protection laws which generally do not protect personal data to the same extent as is the case in the member states of the European Union.
Please appreciate that we have no control over the extent, type and purpose of the data processing carried out by the provider of the social media service. Further information on the use of your data by the social media services integrated on our website can be found in the privacy policy of the respective social media service.

WAREMA Renkhoff SE processes and stores your personal data only for the period necessary to achieve the purpose of such processing (to answer your enquiry for example) or for the time that a legal retention period (under commercial and taxation law in particular) exists or for as long as you have a user account at WAREMA. Once the purpose is achieved, the retention period has elapsed or the user account with WAREMA is deleted, the corresponding data are erased as a matter of routine.

Data transfer to third countries (outside the European Union or European Economic Area) shall take place only if this is required to fulfil a legal obligation, is mandated by law or if you have provided your consent for this.
We do not currently share your personal data with service providers or group companies outside of the European Economic Area.

To provide the data stored within our company with the best possible protection against accidental or deliberate manipulation, loss, destruction or access by unauthorised persons, we take the technical and organisational security measures to ensure you data are secure with us. The security levels are continuously checked in cooperation with security experts and adapted to the latest security standards in order that our measures correspond to state-of-the-art technology at all times.

The data exchange from and to our website is encrypted in both directions. We offer HTTPS as the transmission protocol for our website, while using the current encryption protocols in each instance.

In addition there is also of course the option of using alternative methods of communication (e.g. mail).

Various personal data are necessary to establish, execute and terminate the contractual relationship and to fulfil the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

In certain cases, data must also be collected and/or made available based on legal regulations. Please note that the processing of your request and the execution of the underlying contractual relationship is not possible unless these data are provided.

Children and people under the age of 16 are not permitted to transmit personal data or grant consent to us without the approval of their legal guardians (generally the parents). We would like to ask that parents and guardians actively participate in the online activities and interests of their children.

Our website also contains - clearly visible - links to the websites of other companies. If and when there are links to websites of other providers, we have no influence over their contents. The respective provider or operator of the websites is responsible for their contents. The linked sites were checked for potential legal violations and identifiable legal infringements when the link was placed. No unlawful content could be identified at the time the link was established. However, constantly reviewing the content of the linked sites is unreasonable without concrete indications of a legal infringement. Links of this kind will be removed immediately should WAREMA be made aware of legal infringements.

Please note that we have also embedded iFrame content and are able to load third party contents through this tool. You will be informed during the embedding process if applicable. We have no control over which contents specifically can be displayed and/or loaded via iFrame. If data recording does take place within the embedded contents, the provider of the content is responsible for such data recording. If you have any questions about their data recording activities, please contact them directly. Further information about data recording by the provider can be found at http://www.meister1.de .

Under the legal preconditions, you have the right to access your data free of charge, as well as a right to rectification, restriction of processing and erasure of your data, as long as there are no statutory retention periods which prevent this. In addition you can object to data processing, assert your right to data portability or lodge a complaint against data processing with the responsible supervisory authority for data privacy.

If you have given us consent for data processing, you may of course revoke it with effect for the future without providing any reasons.

If necessary, please feel free to contact our Data Protection Officer directly, who will be happy to answer you questions: datenschutz@warema.de

Your trust is important to us. For this reason, we want to be fully available to answer questions concerning the processing of your personal data. Should you have any questions that cannot be answered by the data privacy policy outlined above, or if you would like more detailed information in regards to a particular item, feel free to contact the data protection officer at any time by sending an e-mail to the following address: datenschutz@warema.de.

The Warema Group has presences on "social media networks", currently this includes Facebook, Instagram, YouTube, Xing and LinkedIn, Twitter, Pinterest and Indeed. Insofar as we have control over the processing of your data, we ensure that the applicable data protection regulations are observed.
Below you will find the most important information on data protection law with regard to our social media presence.
Name and address of the person responsible for the operation

In addition to Warema Renkhoff SE, the parties responsible for the company's social media presence, as defined by the EU General Data Protection Regulation (EU GDPR) and other data protection regulations, are:

  • Facebook
    (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
  • Instagram
    (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
  • Youtube
    (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland)
  • Xing
    (Xing SE, Dammtorstraße 30, 20354 Hamburg, Germany) <
  • LinkedIn
    (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)

However, you are responsible for using these platforms and their functions. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).
We would also like to make you aware that your data may be processed outside the European Union. With regard to the US providers certified under the "Privacy Shield", we would like to point out that these providers thereby undertake to comply with the data protection standards of the EU.
Purpose and legal foundation
We maintain the fan pages ourselves in order to communicate with the visitors of these pages and to inform them about our offers in this way.
We also collect data for statistical purposes in order to be able to further develop and optimise the contents and to make our offer more attractive. The data required for this (e.g. total number of page views, page activities and data provided by visitors, interactions) are processed and made available to us by the social networks. We have no influence on the creation and presentation of the contents.
In addition, your personal data will be processed by social media providers for market research and advertising purposes. It is therefore possible, for example, that user profiles are created based on your usage behaviour and the resulting interests. In this way, advertisements, among other things, may be placed inside and outside the platforms that presumably correspond to your interests. Cookies are generally stored on your device for this purpose. Irrespective of this, data that is not collected directly from your devices can also be stored in your user profile. Storage and analysis of personal data also takes place across devices. This applies in particular, but not exclusively, if you are registered as a member and logged on to the respective platforms.
We do not collect and process any personal data beyond this.
The processing of your personal data by Warema Renkhoff SE is based on our legitimate interests in effective information and communication according to Art. 6, para. 1, sentence 1, point f of the EU-GDPR.
If you are asked to consent to the data processing, i.e. if you give your consent by pressing a button or similar (opt-in), the legal basis for the processing is Art. 6, para. 1, sentence 1, point a, art. 7 of the EU-GDPR.
Your rights / Right to objection
If you are a member of a social network and do not want the network to collect data about you through our website and link it to your stored membership data on the respective network, you must

log out of the respective network before you visit our fan page,
delete the cookies on the device and
end and restart your browser session.

After logging in again, the network recognises you as a specific user again.
For a detailed presentation of the respective processing and the options for objection (opt-out), we refer to the following linked information:
Facebook
Data privacy policy: https://www.facebook.com/about/privacy/;
Opt-Out: https://www.facebook.com/settings?tab=ads and
http://www.youronlinechoices.com;
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

Instagram
Data privacy policy: https://help.instagram.com/519522125107875;
Opt-Out: http://www.networkadvertising.org/managing/opt_out.asp and
http://www.youronlinechoices.com;
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

Youtube
Data privacy policy: https://policies.google.com/privacy;
Opt-Out: https://tools.google.com/dlpage/gaoptout?hl=de and
http://www.youronlinechoices.com;
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

Xing
Data privacy policy: https://privacy.xing.com/de/datenschutzerklaerung;
Opt-Out: http://www.youronlinechoices.com;

LinkedIn
Data privacy policy: https://www.linkedin.com/legal/privacy-policy;
Opt-Out: https://www.linkedin.com/legal/cookie-policy and
http://www.youronlinechoices.com;
Privacy Shield:
https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0

Overall, you are entitled to the following rights with regard to the processing of your personal data:
Right of access; right of rectification; right of erasure; right to restrict processing; right of opposition; right of transferability; right to complain about unlawful processing of your personal data to the competent data protection authority.
However, since Warema Renkhoff SE does not have complete access to your personal data, you should contact the social media providers directly when asserting claims, as they each have access to the personal data of their users and can take appropriate measures and provide information.
Should you however require assistance, we will of course try to help you. Please contact datenschutz@warema.de.
Notes on copyright and art copyright
If you want to publish pictures, texts, drawings, videos, music, etc. on our website, you should know that you are possibly ceding all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.

At WAREMA, we attach great importance to IT security. Both the protection of our customer data as well as the digital security of our products are of prime importance to us. For this reason, we strive to identify and eliminate all relevant security vulnerabilities in our products, websites and other digital services. However, even our security processes and regular security tests do not completely guarantee vulnerability-free software. One of our goals as a company is to identify and eliminate these vulnerabilities as quickly as possible and to minimise the negative impact they have on our customers. Therefore, should you discover any evidence of a vulnerability, please contact us via e-mail at:

it.security(at)warema.de.

We will endeavour to respond to your request as quickly as possible, but at the latest you will receive a response within 5 working days. Please note:


  • When contacting us, please provide valid contact information with which we can reach you.
  • Describe the vulnerability in as much detail as possible. Provide firmware versions, API endpoints or website addresses, if available.
  • Provide the time when you encountered the vulnerability.
  • If possible, include the steps necessary to reproduce the vulnerability.
  • Please give us enough time to work on the vulnerability and refrain from publishing it until then.