Being sun shading specialised retailers, WAREMA offers the right services for every phase of the product life cycle. From helpful tools in the quotation phase, our unsurpassed 5-year manufacturer's warranty, a huge selection of available spare parts, and extensive repair service to instruction and training for you and your employees.
Your WAREMA benefits
- The most comprehensive service portfolio on the market
- Quick and easy online development with myWAREMA
- Competent and qualified technicians, as well as sharing our expertise with our specialised retailers
- Warranty on spare parts and repair work
- 9 out of 10 customers would recommend the WAREMA service to others
Satisfied customers keep coming back and are better than any advertisement. They are at the forefront of your success. That's why our Premium Services offer you all the services you need to become your customers' lifecycle partner. Without any additional work on your part, but with features that will impress your customers and turn them into real fans.
We demonstrate our quality standards every year with our ISO 9001 certification from Tüv Süd.
As a WAREMA partner, you can rely on us!
Angelique Renkhoff-Mücke, CEO
Find a list of all of your priority areas, whether it's spare parts, components and accessories, products and enhancements, training, services or tools. Your specialist dealer portal, available around the clock.
You can enjoy better quality of life through the use of optimised control systems, for a perfect climate in your house and home.
Our After-Sales Management is your source for rapid on-site assistance and competent support for your house, building or office complex.
WAREMA keeps over 20,000 spare parts in stock and ready for you. We're also happy to manufacture spare parts based on your individual requirements.
Whether new sun shading systems or retrofitting to electric drives or smart controls: WAREMA offers individual upgrades for greater convenience.
Tools from WAREMA are here to help with your daily routine! Whether it's commissioning, installation or repairs – you can make it all work with our tools.
As your dealer, we repair all WAREMA sun shading products as well as common third-party products quickly and competently
Our on-site training will make you and your colleagues true experts in sun sail Sonea and slat roof Lamaxa installation.
Wow your customers with a new awning fabric - WAREMA service will take care of the order, on request.
We can also supply you with installation lifts and more on loan - for fast and safe installation at the customer's premises.
Use our convenient call back options (sun shading systems: +49 9391 20-9333, control systems: +49 9391 20-9317) and avoid annoying hold times. If all of our experts are busy when you call, you can choose one of the following options:
Scheduled call back: Schedule your call back for any time between 8 a.m. and 4 p.m. and our experts will call you then. This allows you to integrate the call in your daily schedule and avoid wait times.
Virtual hold: The software is placed on hold for you, and you get a call back as soon as a WAREMA expert is available. It's a perfect solution when you're visiting a customer on-site and find yourself in need of support. You can use the time you'd otherwise spend on hold to continue troubleshooting or take care of other tasks.
Hold: You can always choose to be placed on hold yourself and wait for the next available employee.
We're also available to handle questions by e-mail at service@warema.de .