To us, your satisfaction is paramount. We want to continuously improve our services and products and solve problems immediately. For this we need your help.
Benefit from WAREMA's wide-ranging service portfolio. Send us your request.
A complaint is when the item or service being complained about is faulty - meaning certain guaranteed or expected characteristics are not present. This also includes warranty/guarantee claims. Your first contact partner is the specialist dealer from whom you obtained the product. Go to specialist dealer search
A grievance is then everything else that is not considered a complaint. This offers you the opportunity to express your dissatisfaction with WAREMA. The grievance contains your opinion about and experience with products or services in connection with WAREMA - no reference to a commission is required. For your grievances, please use the contact request below. For product complaints or repair requests - as described above - please contact your local specialist dealer directly.
The more detail you use to describe the facts about your products and services, the faster we can check and answer your request. We will do everything to answer your satisfaction request as quickly as possible.